EL1 Senior Infrastructure Engineer

RFQ No: LH-08232 EL1 Senior Infrastructure Engineer last date to apply Thursday, 22 October 2026.

Successful applicants must work full-time on site for 3 months or until they understand the department’s ICT landscape, requirements and project objectives. Flexible working arrangements may be considered afterward, subject to approval per the Department’s operational needs and ICT Contractor Working from Home Guidelines. Contractors must be on-site in Canberra at least 3 days per week. Remote work costs (e.g. travel, accommodation, utilities, equipment) are the contractor’s responsibility.

About the organisation

The Department of Home Affairs is a department of the Australian Government responsible for national security, protective services, emergency management, border control, immigration, refugees, citizenship, transport security and multicultural affairs. The Home Affairs portfolio reports to the Minister for Home Affairs, currently held by Tony Burke, and is led by the secretary of the Department of Home Affairs, Stephanie Foster.

Job Details: 

Infrastructure Engineers implement, manage and retire the infrastructure (including physical, virtual, networking and cloud infrastructure) that supports digital services. 

Key duties and responsibilities

The Specified Personnel will be responsible for providing the following deliverables including but not limited to:

• Providing technical expertise to projects and business areas, and leads the technical deliverables;
• Maintaining, monitoring and upgrading the Virtual Service Environment (VSE) environments and servers;
• Planning, designing, developing, testing and maintaining new or existing virtual service developments in accordance with guidelines and in collaboration with stakeholders;
• Configuring and deploying virtual services and servers in accordance with the applications operational model governed by application owners;
• Defining and leading the analysis, planning, execution, delivery and performance improvement activities using appropriate tools;
• Promoting the adoption of virtual services to ICT stakeholders and project teams through workshops.
• Providing support and guidance to project teams for maintaining their own virtual service environments.
• Providing technical expertise to projects and business areas, and leading the technical deliverables;
• Undertaking a range of activities in support of the management and operation of the Department’s secure Internet gateway, secure systems, data centre and network services;
• Implementing major/minor project work to support Departmental initiatives;
• Undertaking enhancement and remediation activities across network and gateway systems;
• Managing multiple tasks with competing priorities and deadlines;
• Liaising with external and internal service providers as required;
• Providing support with infrastructure capacity and planning including mainframe;
• Providing server and networking infrastructure management across geographically dispersed environments;
• Providing fleet management and lifecycle oversight of ICT infrastructure assets;
• Providing data centre operations management, including service delivery and vendor coordination;
• Providing data centre footprint optimisation across commercial and departmental facilities nationwide;
• Travelling interstate as required.
• Specified Personnel will be expected to transfer skills and knowledge to departmental staff and ensure appropriate documentation is stored in accordance with the Department’s recordkeeping policy and practices.
• The Specified Personnel will be responsible for producing the following deliverables, including but not limited to:
  • Business Specifications;
  • Functional Specifications;
  • As built documentation;
  • SOP’s;
  • Deployment guides;
  • Technical Specifications.
• All deliverables performed by the specified personnel must:
• be performed or delivered promptly and without delay in accordance with the timeframes notified by the buyer from time to time; and
• meet the assessment and performance criteria set out in any monitoring and performance assessment processes notified to the seller from time to time

Engage with ICT, procurement, finance and business stakeholders to support software asset management objectives.